Last Updated and Effective Date: October 16th, 2025
Related documents: Terms & Conditions | Data Processing Addendum | Cookie Policy | Notice at Collection
Please read this Privacy Policy ("Privacy Policy") carefully. It provides information about how YORPH AI INC ("Yorph AI", "we", "us", and "our") collects, uses, shares, and otherwise processes personal information. This Privacy Policy is designed to help you understand our practices and your rights in plain language. If you have any questions, comments, or concerns, please contact us using the methods provided in the "Contact Us" section of this Privacy Policy below.
By visiting, accessing, or using our Services, you acknowledge and agree that you have received and reviewed this Privacy Policy and consent to the practices described herein. From time to time, we may update this Privacy Policy as described in the "Changes to This Policy" section below.
Please also review the applicable Terms of Service, which also apply to the use of our Services. Terms that are defined in the Terms of Service have the same meaning in this Privacy Policy unless this Privacy Policy specifies differently.
This Privacy Policy does not apply to any of the personal information that we process on behalf of our customers through their use of our Services pursuant to a data processing addendum or other similar document that such customer has entered into with us ("Customer Data"). Each customer's respective privacy policy governs its collection and use of Customer Data. Our processing of Customer Data is governed by the contracts that we have in place with our customers, not this Privacy Policy. Any questions or requests relating to Customer Data should be directed to such customers. Our standard customer Data Processing Addendum can be found at https://yorph.ai/data-processing-addendum/.
If you are a resident of California, Nevada, or other U.S. states with specific privacy laws, please see the relevant U.S. State-Specific Notices section below. If you are a resident of the European Economic Area ("EEA"), United Kingdom ("UK"), Switzerland, or another non-U.S. country with local data protection laws, please see the Notice to European and Non-U.S. Residents section below for information about your rights under the applicable local data protection laws.
This Privacy Policy applies to personal information that Yorph AI collects, uses, shares, and otherwise processes when you:
For purposes of this Privacy Policy, we refer to our Website, Community, Products, and any other online service we provide that links to this Privacy Policy as the "Services."
This Privacy Policy applies to:
We refer to Registered Users and Non-registered Users collectively as "Users."
As used in this Privacy Policy, "personal information" means any information that identifies or could be used to identify an individual person. For example, personal information may include name, email address, and phone number. It also includes other non-public information that we associate with such identifying information. Personal information does not include aggregated or anonymized information.
Yorph AI does not intentionally collect or process sensitive personal information, such as social security numbers, genetic data, health information (including any information protected under HIPAA), or religious information, about Users. Users are strictly prohibited from uploading or submitting any protected health information (PHI) or other data subject to HIPAA or similar healthcare privacy laws. Yorph AI is not a "Business Associate" under HIPAA and does not process PHI on behalf of any User.
While we do not proactively monitor uploaded content for PHI, if we become aware that such data has been submitted, we may delete it and, where appropriate, restrict or terminate the associated account.
In providing its Services, Yorph AI processes certain data sets on behalf of its Users. This processing may include personal information contained within those data sets and is performed in accordance with Yorph AI's Terms of Service (and, where applicable, any additional agreements with Users). Yorph AI has no direct relationship with the individuals whose personal information may be included in such data. If you are such an individual and have questions about the processing of your personal information or wish to exercise a privacy right, please contact the Yorph AI User with whom you interact(ed) directly.
The personal information we collect and how we collect it depends on how you use the Services. We collect the following types of personal information, as described below. By default, we prioritize data minimization and do not retain user-submitted files, or outputs persistently unless you explicitly opt in. For example, when you upload data for AI analysis, we process it only for that session unless you choose to opt-in to store this data.
We collect personal information that you provide directly to us when you access or use the Services or when you interact with us. We collect information that you provide to us in the following ways:
You may choose not to provide personal information directly to us or to not use the Services. However, some personal information is necessary so that we can provide you with the Services you have requested. Failure to provide this information may prevent us from providing you with access to our Services.
When you access or use the Services, we or our third-party agents or service providers automatically collect information about the device you use to access the Services and your activity when you use the Services. Depending on your activity, the information may include:
We may collect data from third-party integrations, such as Fastn, based on your configuration and authorization. Use of such integrations is subject to their respective terms and privacy policies. We do not control or assume responsibility for the data practices of these third parties. For example, if you connect Fastn to extract data for AI processing, we only access what you authorize.
We use the personal information we collect in the following ways, always in accordance with data minimization principles and applicable laws. Each use is tied to a legal basis where required (see Section 16 for EEA/UK details):
We may combine any of the information that we collect from you with other information, including information that we obtain from third parties, or with information derived from any other products or services we provide. We will use this information for the purposes described in this Privacy Policy. For AI-specific uses, such as generating responses to your prompts, we process data transiently and do not retain it without your opt-in consent. For example, your prompt flows through our AI pipeline: input is encrypted, processed in-memory for output generation, and deleted immediately after unless opted in.
We are committed to data minimization and retention only as necessary. Retention periods vary by data type to meet legal and business needs:
Other retention examples:
We retain personal information for the purposes stated in this Privacy Policy and as required under applicable law. To determine how long we keep personal information, we consider the amount, nature, and sensitivity of personal information, the reasons for which we collect and process the information, and applicable legal requirements.
As an AI-focused startup, we prioritize ethical practices and the protection of your data. We do not use your Customer Data—whether personal information (PII) or non-PII, such as prompts, files, or outputs—to train or fine-tune our AI models.
Instead, we improve our platform using a combination of:
For example, if we identify that agents frequently struggle with messy nested JSON, we simulate those patterns in synthetic test cases to improve performance, rather than reusing your actual data.
We rely on enterprise-grade model providers and implement robust security policies to ensure your data is never leaked or exposed, whether through API calls, internal tools, or prompt injection. We maintain strict data segregation to protect your information, with additional enterprise-grade security measures, such as isolated processing environments, for enterprise and team plans. Our practices are regularly audited to ensure compliance with applicable laws and to uphold our commitment to data privacy.
We do not sell your personal information or data to third parties. We transmit, share, grant access, make available, and provide personal information to or with the following types of third parties only as necessary and with appropriate safeguards. For third-party AI integrations (e.g., cloud-based model providers like those from AWS or Google Cloud), we share only minimal, anonymized data under strict contracts requiring GDPR-compliant safeguards; users can opt out of specific integrations via settings.
(a) Other Users of the Services
If you post or share content through the Yorph AI Community, that information is public and will be shared with other Users of the Community. Yorph AI is not a controller of that information once it is shared. We encourage you to be thoughtful as to how you interact with our Community tools, how you interact with others in our Community, and the information you share within the Community forums (for example, through creating a public profile, project contributions, comments, and blog posts).
(b) Service Providers and Third-Party Processors
We share personal information with our third-party vendors, consultants, agents, contractors, and service providers that help us provide our Services or with any of the purposes described in this Privacy Policy. We use trusted third-party processors such as Google Cloud Platform, Supabase, Fastn, Mailchimp, and Square to provide secure infrastructure, integrations, communication services, and payment processing. These providers process data strictly under our instructions and never for independent purposes.
These include trusted service providers such as:
(c) Yorph AI Partners
From time to time, we may work with other businesses to sponsor or host conferences or webinars, market related services, promote joint ventures, or other similar collaborations. We might share personal information, such as your name and email address, with our partners in these situations, but only with your consent or as necessary for the collaboration.
(d) Sweepstakes, Contests, and Other Promotional Activities
If you participate in a promotion, sweepstakes, or contest (collectively, "Promotion"), we may disclose your personal information to any third parties affiliated with the Promotion or to the public in connection with conducting and administering the Promotion. For example, we may share personal information to select a winner, provide a prize, as required by applicable law (such as publishing a list of winners), or as permitted by the applicable terms and conditions or official rules of the Promotion.
(e) Legal, Compliance, and Regulatory Purposes
We may share personal information if we believe that it is necessary to:
Non-public information about our Users will not be released to law enforcement except in response to an appropriate legal process such as a subpoena, court order, or other valid legal process that has been reviewed by Yorph AI. However, if we receive information that provides us with a good faith belief that there is an exigent emergency, we may provide information to law enforcement trying to prevent or mitigate the danger, to be determined on a case-by-case basis.
(f) Business Transfers
We may share personal information with third parties we choose to acquire or with buyers, successors, or others in connection with a merger, acquisition, divestiture, restructuring, reorganization, financing due diligence, initial public offering, dissolution, or other sale or transfer of some or all of our assets or transition of service to another provider, whether as a going concern or as part of bankruptcy, receivership, liquidation, or similar proceeding, as permitted by law and/or contract. We will provide notice to users where feasible.
(g) With Your Consent
There may be situations where you are asked to consent to share personal information with third parties for additional reasons not included in this Privacy Policy.
(h) Third-Party Links and Social Media Plugins
We may provide links to other websites or resources with which we do not have a contractual relationship and over which we do not have control ("External Websites"). Such links are not paid advertisements, nor do they constitute an endorsement by Yorph AI of those External Websites and are provided to you only as a convenience. By clicking on links to the External Websites, the operators of the External Websites may collect personal information. We are not responsible for the content or data collection practices of those External Websites, and your use of External Websites is subject to their respective terms of use and privacy policies. We encourage you to carefully read the privacy policy of any website you visit.
The Services may offer Social Media Platform sharing features and other integrated tools that enable you to share or view certain content via social media sites (such as the X "Follow" button). These features may function as cookies or web beacons when you interact with them and collect information such as information about your device or your interactions with the Services, such as what you're viewing through the Services. If you are logged in to your account with the third party, the third party may be able to link information about your interactions with the Services to your account with them. Please refer to each third party's privacy policies to learn more about its data practices.
We respect your privacy rights and provide controls where possible. Depending on your location and applicable laws (e.g., CCPA for California residents, GDPR for EEA residents), you may have the right to:
To stop receiving, or opt-out of, promotional email communications from Yorph AI, click on the "unsubscribe" link or follow the relevant opt-out instructions within the marketing communication. If you opt-out, we will still send you transactional emails for service purposes, such as for responses to your requests or communications about your account.
Yorph AI works with third-party network advertisers, ad agencies, and other advertising partners to serve Yorph AI ads online. We may use information we have learned about you to target ads to you and to allow third parties to target ads to you. We also use third-party analytics providers to provide us with information regarding the use of the Services and the effectiveness of our advertisements. For more information about the tracking technologies that these third parties use and your options, please see Section 8 below.
Opt out of using temporary storage via [e.g., Under settings under "Data Storage"].
We do not discriminate against users for exercising their rights (e.g., no denial of services). If you are in the EEA/UK/Switzerland, you can also lodge a complaint with your local data protection authority.
This Website uses Trackers, including Cookies and similar technologies, to enhance your experience and analyze usage. Trackers are technologies such as Cookies, web beacons, pixel tags, or locally stored objects that collect information about your interactions with our Services. We use these technologies to maintain session integrity (e.g., keeping you logged in during a prompt session), understand usage trends (e.g., popular features), and improve our Services (e.g., fixing bugs based on error logs). You may disable Cookies via your browser settings, but some functionality may be affected (e.g., session persistence).
Cookies are small data files placed on your device by us or third parties when you visit a website or use our Services. Trackers also include:
For more information about Cookies, visit www.allaboutcookies.org.
Trackers are categorized by their duration and origin:
Trackers may collect information such as:
We use Trackers for the following purposes, aligned with applicable legal bases (e.g., consent or legitimate interest):
Specific Tracker: Google Analytics (Google LLC) This Website uses Google Analytics, a web analytics service provided by Google LLC, to collect and analyze Usage Data (e.g., number of Users, session statistics, approximate geolocation via IP address) and Trackers. Google Analytics helps us understand how our Services are accessed and used to improve performance. The data collected is processed in accordance with Google's Privacy Policy (available at https://policies.google.com/privacy). You can opt out of Google Analytics tracking by installing the browser add-on at https://tools.google.com/dlpage/gaoptout. Legal basis: Consent or legitimate interest (balanced against your rights).
You can control Trackers through the following methods:
Disabling Cookies may impact functionality, such as session persistence or personalized features. Opting out of advertising Trackers will not block all ads, but you will receive generic advertisements. For further details, visit www.allaboutcookies.org.
The Services do not alter their behavior in response to "Do Not Track" signals due to the lack of industry consensus on their meaning, except where required by law.
At Yorph AI, we take our responsibility to protect the security and privacy of personal information seriously. We have implemented reasonable and appropriate technical and organizational measures designed to prevent personal information from being lost, used, accessed, altered, or disclosed in an unauthorized or unlawful way. These measures include, as applicable:
However, no method of transmission over the Internet or method of electronic storage can be guaranteed to be 100% secure. While we work hard to protect your personal information, we cannot and do not guarantee absolute security. By using the Services, you understand and assume the risks associated with your activities on the Internet. In the event of a data incident, we will notify affected users and regulators as required by law (e.g., within 72 hours under GDPR). If you have reason to believe that your information is no longer secure, please let us know by contacting us using the methods provided in the "Contact Us" section below.
Our Services are intended for use only by individuals who are at least 18 years old, or the age of legal majority in their jurisdiction. Yorph AI does not knowingly collect personal information from anyone under the age of 18. If you learn or believe that an individual under the age of 18 has provided us with personal information, please contact us using the methods provided in the "Contact Us" section below. We will promptly delete such information and, if applicable, terminate the associated account.
The personal information that we collect or receive may be transferred to and processed in countries located outside of your country of residence, such as the United States or other jurisdictions where our servers and service providers operate (e.g., for AI processing in EU or US cloud regions). The data protection laws of the countries where personal information is processed may not be as comprehensive as or equivalent to those in your country of residence.
To protect data during transfers, we rely on:
Where we rely on Standard Contractual Clauses, we also implement supplementary measures such as encryption and access controls to help protect personal information.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Material changes (e.g., new processing purposes, major rights impacts, or AI feature additions affecting data use) will receive advance notice. Non-material changes (e.g., minor clarifications) are effective immediately upon posting. When we update this Privacy Policy, we will revise the "Effective Date" at the top of this Privacy Policy and post a link to the updated Privacy Policy on our Website. Changes to this Privacy Policy are effective when they are posted. Please review this Privacy Policy periodically to ensure you are aware of any such changes. Your continued use of the Services after the effective date of changes constitutes your agreement to the new terms. For disputes on changes, see Section 13.
If you have any questions about this Privacy Policy or our privacy practices, including exercising your rights, please contact us:
If required (e.g., under GDPR), contact our Data Protection Officer at the above email. For complaints or rights requests, provide sufficient details (e.g., account email) for verification. We aim to respond within 30 days.
Dispute Resolution: For privacy disputes, first contact us for resolution. If unsatisfied, escalate via our internal review process (response within 14 days). For EEA/UK users, contact your local authority (e.g., DPC in Ireland). US users may pursue arbitration under AAA rules or small claims court. We do not use automated decisions in disputes.
As an AI startup, we are committed to ethical AI practices and transparency. Our AI platform processes user inputs (e.g., prompts for generation or analysis) transiently to provide services, but we do not use identifiable personal data for training (see Section 5). Anonymized or aggregated data may be used to improve the system for better accuracy and to reduce biases—e.g., "We may use de-identified interaction logs to improve response relevance."
California Residents (CCPA/CPRA)
Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have additional rights, including to know categories of personal information collected, sold/shared (we do not sell or share for cross-context advertising), and disclosed; request deletion; and opt out of sales/sharing (not applicable here). We do not sell personal information. To exercise rights, use the contact methods above; we will verify and respond free of charge twice per year.
This notice supplements the information provided in this Privacy Policy and applies only to individuals located in the EEA, UK, Switzerland, or another country with a comprehensive data protection law who are within the scope of this Privacy Policy.
For the purposes of the General Data Protection Regulation (EU) 2016/679 ("GDPR") and relevant local data protection laws, Yorph AI is (a) the data controller of personal information about Users and (b) the data processor of personal information processed on behalf of Users in User data sets. "Personal information" as used in this Notice means "personal data," as defined in Article 4(1) of the GDPR or the relevant section of the local data protection laws. If you have any questions about how we process your personal data, or to exercise your data protection rights, please contact us using the methods provided in the "Contact Us" section above.
Yorph AI processes personal information where there is a legal ground to do so, as described below. The applicable legal ground depends on the Services you use and how you use them (mapped to purposes in Section 3).
Performance of a Contract. We process personal data for the performance of our Services under the terms of our agreement with you in the Terms of Service or applicable agreement. This includes, for example, using personal data to:
Legitimate Interest. We process personal data when Yorph AI has a legitimate interest to do so (balanced against your rights via Legitimate Interests Assessments). This includes, for example, processing personal data to:
Legal Obligation. We process personal information for compliance with any legal obligation to which Yorph AI is subject (e.g., responding to subpoenas).
Consent. We process personal information based on your explicit consent only in specific, limited cases. This includes, for example:
Under the GDPR and relevant local data protection laws, you have certain rights regarding your personal data, including those listed in Section 7. These rights are subject to certain limitations and exemptions under law (e.g., for legal obligations).
For each of the rights described above, and for any complaints you may have, please contact us. We respond to all requests we receive from individuals wishing to exercise their data rights in accordance with applicable data protection laws. We may need to request specific information from you to help us confirm your identity before we can respond to your request. This is a security measure to help ensure that personal data is not disclosed to any person who has no right to receive it.
If you are located in the EEA, the United Kingdom, or Switzerland, you have the right to make a complaint at any time to the supervisory authority for data protection issues in your country of residence (e.g., the Irish Data Protection Commission for EU matters). We would appreciate the chance to deal with your concerns before you approach the supervisory authority, so please contact us first using the methods provided in the "Contact Us" section above.